Our virtual and in-person clinics are open
As an essential service in BC, Doctors of Optometry can provide emergency consultations, routine care, eyeglass repair or replacement, and contact lens refills.

  • Virtual appointments: BC Doctors of Optometry are available to speak to you over the phone or using secure telehealth platforms. If a Doctor of Optometry determines an in-person exam is required, they will arrange one with you.
  • In-person appointments: Many BC Doctors of Optometry are also available for in-person appointments using appropriate personal protective equipment and taking infection control measures. To schedule an appointment, speak to your Doctor of Optometry as opening hours and available services may vary from office to office.

What services can we provide?
Doctors of Optometry can support patients with ongoing care, prescription refills, eyeglass pick-up and emergency eye care. This may include infections, hemorrhages, abrasions and symptoms such as eye pain, blurry vision, flashes and floaters.

BCDO is committed to the safety and well-being of our communities, patients and staff while delivering care to British Columbians. As provincial guidelines change regarding healthcare, we will continue to provide up-to-date information here about how you can safely access optometry care in BC.

How do you organize repairs and refills?
Optical emergencies can be handled by dropping off your glasses for repair at your Doctor of Optometry’s office taking necessary physical distancing measures. The pick-up of glasses and contact lens orders can be arranged in the same manner, or in certain cases, they can be shipped directly to your home.

About COVID-19 and eye health
BC Doctors of Optometry recommend British Columbians take proper care and be eye aware during COVID-19. This includes being vigilant with proper handwashing practices as an additional defense against COVID-19. Viruses can enter our bodies through mucous membranes including our mouths, nasal passages and eyes.

If possible, manage and limit your screen time, as students and employees working from home are exposed to laptops, smartphones and tablets throughout the day. We recommend incorporating visual breaks, good lighting and practice good working distance from screens to reduce eye strain. Frequent breaks, blue light protection and conscious blinking may also help reduce eye strain and dry eyes.

You can find more information and updates on COVID-19 using the following resources:
• Health Canada
• BC COVID-19 Symptom Self-Assessment Tool
• HealthLink 8-1-1