Even in the middle of a pandemic, your eye health matters. Book a virtual visit with your BC Doctor of Optometry.

Our virtual clinics are open

BC Doctors of Optometry are available throughout the COVID-19 pandemic because your eye health matters. As an essential service in BC, Doctors of Optometry provide emergency consultations, eyeglass repair or replacement, and contact lens refills. While many optometry offices are physically closed, optometrists remain available over the phone and through secure telehealth platforms. Visit our Find a Doctor tool to find your closest available Doctor of Optometry.

What services can we provide?

Doctors of Optometry can support patients with ongoing care, prescription refills, eyeglass pick-up and emergency eye care. This may include infections, hemorrhages, abrasions and symptoms such as eye pain, blurry vision, flashes and floaters. If a Doctor of Optometry determines an in-person exam is required following a phone or video consultation, they will arrange one for you. Your Doctor of Optometry will wear all necessary personal protective equipment during your examination.

How do you organize repairs and refills?

Optical emergencies can be handled by dropping off your glasses for repair on a table outside of your optometrist’s office, where they will be taken inside by staff, or by other methods of contactless drop-off. The pick-up of glasses and contact lens orders can be arranged in the same manner, or in certain cases, they can be shipped directly to you.

BCDO is committed to the safety and well-being of our communities, patients and staff while delivering care to British Columbians. As guidelines change, we will provide up-to-date information here about how you can safely access optometry care.

About COVID-19 and eye health

BC Doctors of Optometry recommend British Columbians use proper care and be eye aware during COVID-19.  This includes being vigilant with proper handwashing practices as an additional defense against COVID-19. Viruses can enter our bodies through mucous membranes including our mouths, nasal passages and eyes.

If possible, manage and limit your screen time, as students and employees working from home are exposed to laptops, smartphones and tablets throughout the day. We recommend incorporating visual breaks, good lighting and practice good working distance from screens to reduce eye strain. Frequent breaks, blue light protection and conscious blinking may also help reduce eye strain and dry eyes.